The Doha Watch & Jewellery Co

Legal & Privacy Policy

1. No Refunds Policy

At The Doha Watch & Jewellery Co, all sales are final. Once payment has been processed and confirmed, no refunds or exchanges will be issued under any circumstances. Customers are strongly advised to fully review product details, ask questions, and seek clarification prior to making any purchase. By placing an order on our website or through any other sales channel, you expressly agree to this no refunds policy.

2. Contact Before Purchase

We highly encourage all customers to contact us prior to purchase to address any inquiries, concerns, or requests for additional information. This step is vital to ensure complete satisfaction and understanding of the product, payment terms, and delivery conditions. Our dedicated team is available to assist with all pre-sale questions to facilitate an informed buying decision.

3. Governing Law & Jurisdiction

All transactions, disputes, and legal matters related to purchases made from The Doha Watch & Jewellery Co are governed exclusively by the laws of the State of Qatar. Customers agree that they will not seek to invoke or apply the laws of any other country, state, or jurisdiction in any dispute or legal proceeding. Any claim, controversy, or dispute arising out of or related to a purchase shall be subject to the exclusive jurisdiction of courts located within Qatar.

4. Viewing Watches Personally Before Payment

The Doha Watch & Jewellery Co offers customers the opportunity to view watches in person prior to completing payment. This service allows buyers to inspect the watch’s condition, verify authenticity, and ensure satisfaction with the item. Please contact us to schedule an appointment or inquire about availability for personal viewing.

5. Payment and Irrevocability

Once payment has been completed, it is considered irrevocable and final. Customers acknowledge and accept that cancellations, chargebacks, or payment reversals will not be entertained after payment confirmation. We strongly advise ensuring all questions and concerns are fully resolved before submitting payment.

6. Repairs and Warranty

The Doha Watch & Jewellery Co proudly offers a comprehensive repair warranty valid for a period of 18 months from the date of purchase. All repairs covered under this warranty will be provided free of charge. Warranty services apply strictly to defects in workmanship or materials as outlined in the warranty documentation. Normal wear and tear, accidental damage, or misuse are not covered under this warranty.

7. Privacy Policy

We are committed to protecting the privacy and personal information of our customers. Any information collected through our website or communication channels will be used solely for processing orders, providing customer support, and improving our services. We do not share personal data with third parties except as required to fulfill orders or comply with legal obligations. Our website employs appropriate security measures to safeguard your data from unauthorized access or disclosure.

8. Trademarks and Intellectual Property

The Doha Watch & Jewellery Co is not an authorized dealer of Baume & Mercier, Cartier, IWC, Jaeger-LeCoultre, Lange & Sohne, Montblanc, Officine Panerai, Piaget, Vacheron Constantin, Rolex, Omega, Breitling, Patek Philippe, Audemars Piguet, or any other brand mentioned on our site. All trademarks, brand names, and product images are the property of their respective owners and are used for identification and descriptive purposes only.

9. Customer Responsibilities

10. Changes to Legal & Privacy Policies

The Doha Watch & Jewellery Co reserves the right to update, modify, or revise these legal and privacy policies at any time without prior notice. Continued use of our services after such changes will constitute acceptance of the updated terms. We encourage customers to review this page periodically to stay informed of any modifications.

11. Contact Information

For any questions regarding these policies, or for further assistance, please contact us directly via our email or contact page on the website. We are committed to addressing your concerns promptly and transparently.

By using this website and making purchases with The Doha Watch & Jewellery Co, you agree to abide by all terms and conditions outlined herein.